Crew Welfare

24x7 Technical Support

Email: support@globalconnectsolution.net
Phone : +91 7810012222

Using the Infinity Data Pin, crew members and ship managers benefit from the following:

  • Crew email with attachments

  • Real-time exchange of crew email messages

  • Eliminates the need to manage crew mail boxes

  • Option to limit the size of emails via Infinity advanced filtering

  • Compliance with future ITF rules

  • Crew enjoy the privacy of having their own email box

  • Use the same email address on any ship or on shore

Crew Internet

Infinity Data PINs

Global Connect offers through Infinity a typical internet café application for any vessels using FleetBroadband or VSAT or any other IP based communication system.  Crew members enter a pin number and password, to have access to the internet. They can connect either by cable to Infinity or through a local wireless hub (if available). Upon opening a Web Browser on their personal laptops or on a shared PC onboard, users are asked for identification. If successful, they are given an allowance in denominations of 25, 50 or 100 Mbytes which can then be used at will during multiple sessions until expired. Different denominations are also available upon request, or alternatively, PINs can have a time-based denomination and operate only within specific time frames.

Alternatively, it is possible to register “permanent” users and give them a specific allowance that resets at a predetermined time or volume intervals (e.g. every month 100 Mbytes browsing that resets OR two hours per day browsing). It is also possible for permanent users to purchase bandwidth on demand, should their allowance be insufficient or if according to company policy there is no allowance at all.

With this service, a special pop-up box is always displayed, showing the current usage patterns and available Mbytes, among other things. Users can access any “internet” type traffic through this service (depending on the firewall rules and filters). The Infinity solution provides compression and proxy for standard web and email access (HTTP protocol in port 80). Any other type of internet activity (unknown/unmanaged by Infinity) can be accessed, using any type of broadband connection.

Finally, with Infinity’s crew internet service, different policies can be set for different categories of users.

  • Each unique PIN has 12 digits (username and password)

  • Light Surfing On Demand: The crew members have the option to start light web browsing (meaning that they visit the light or mobile version of websites), by simply clicking the “Light surfing on Demand” icon on the Infinity welcome screen

  • Advanced Content Filtering: Shipping companies can choose which categories of websites should be blocked onboard. Infinity Advanced Content Filtering uses various methods to block content including phrase matching, picture filtering and URL filtering

  • Site restriction: Filtering (Black/White listing) of which websites the crew members are allowed to visit “Fleet wide” or “per vessel” firewall options

  • Internet traffic generated using Infinity PINs service is compressed when used on through full version of Infinity

  • A special pop-up box is always displayed that shows the current usage patterns and available Mbytes, among other things

  • Anti-Virus: all web traffic is scanned automatically against viruses

  • Idle Timer: logs out after 5 minutes of inactivity

  • Crew Internet time slots: usage allowed within specific times and on a daily basis can be configured

Default Pin denominations are 25MB, 50MB and 100 Mbytes. Customized denominations are also available upon request, or alternatively, PINs can have a time-based denomination and operate only within specific times of day.

Benefits

Infinity generates crew internet PINs, allowing the office to share the monthly data usage allowance of the vessel with the crewmembers, while passing to the crew the very low rates of the vessel’s FB pricing plan.

The more data usage allowance included in the FB package, the lower the cost per MB is.  Combining office and crew communication under the same package, results in lower rates for both office and crew.

Benefits for Ship Managers and Owners

  • Cost Efficiency: Lower per unit rates and lower monthly costs

  • More Bandwidth: More MBytes and minutes to use for business communication

  • Remote control of onboard internet access

  • Easy administration

  • Improved productivity – instant, easy access to people and information

  • Separate bridge and crew internet traffic

  • Security – reliable hardware and maintenance

  • Improved productivity – instant, easy access to people and information

Benefits for Officers and Crew

  • Very low voice rate (lower than the traditional ChatCards)

  • Affordable- Very low cost per MByte

  • Email with attachments

  • Privacy – make calls in personal quarters

  • Familiar and convenient – use your own pc

  • Flexibility – multiple crew can have internet access at the same time